Case 01
Metals — Heavy Engineering
SVP, Metallurgical Services
Revenue
₹250 Cr → ₹450 Cr
OTIF
39% → 85%
Timeline
24 months
The Challenge
Metals aftermarket business was flatlining at ₹250 Cr with fragmented service revenue and OTIF collapsing below 40%.
The Intervention
- Signed a 10 MTPA CCM Comprehensive Maintenance contract across two integrated steel sites.
- Established a greenfield workshop and brownfield capacity while transferring engineering from Japan, USA, Austria, UK, Germany.
- Expanded supplier ecosystem by 30%; scaled organisation from 150 → 190.
- Ran a plant-floor OEE program; First-Time-Right lifted from 92% → 98%.
Trade-off disclosed: Aftermarket investment slowed first-year EBITDA by ~2 pts, recovered by month 14 via maintenance-contract annuity.